I appreciate MedAire’s announcement about my book! I founded MedAire in 1985, stepped down as CEO in 2008, and stepped up as chairman. What a terrific company — one that has stood the test of time and continues to innovate. The world of travel is safer because of MedAire.


Mandy Eddington
Director Marketing, MedAire
M +1.480.262.6918

MedAire Founder & Chairman Launches Highly Anticipated Book at NBAA

Joan Sullivan Garrett Releases New Book at NBAA and hosts Book Signings at
MedAire’s Booth and NBAA Coffee Social.

12 October 2021, Las Vegas – MedAire is proud to announce publication of founder and chairman Joan Sullivan Garrett’s memoir, One Life Lost, Millions Gained, The Story of a Flight Nurse turned MedAire CEO.

The book is available on now Amazon and MedAire is thrilled to provide a limited number of hard copies at the NBAA Coffee Social on Tuesday in NBAA’s booth and MedAire’s booth for a few hours each day.

“The MedAire family has been proud of Joan’s many accomplishments over the years, including most recently becoming a National Aviation Hall of Fame enshrinee in 2020. We could not be prouder about this latest accomplishment of hers,” said Bill Dolny, MedAire CEO. “At a time when telemedicine did not exist the way it does today, Joan found a way to connect ground-based emergency physicians to flight crews from anywhere in the world in real-time – whether at 36,000 feet or in the middle of the ocean. While the book tells the story of Joan’s entrepreneurial spirit and innovation, it also explains how she built a corporate culture around her vision that still thrives today. As the CEO of MedAire today, I feel honoured to be able to carry out that vision each day.”

“Those of us in the industry who know Joan so well are thrilled that she is documenting her incredible career in aviation, in general, and her specific achievements in building MedAire into the successful world-class, global medical enterprise it is today. Joan is an entrepreneur extraordinaire who never looked back once she started on her mission of helping the medical profession save lives in the aviation world. It is a great story that needed to be told.” said Wilson Leach, founding publisher of Aviation International News (AIN).

As a flight nurse, all Joan ever wanted to do was save lives. Then, in 1984, the loss of a young patient in the mountains of Arizona compelled her to pioneer global telemedicine. Her book is dedicated to this little boy, Ralphie, whose passing sparked a revolution in remote travel medicine.

Joan’s vision lead to the creation of MedAire’s MedLink which became a safety net for travellers during medical emergencies. Thousands of lives have been saved, and millions are safer on air, land and sea because Joan made the jump into the unknown and built a company from the ground up — a rare start-up for a female in the male-dominated industries of the 1980s.

“Joan is an absolute giant in the field of aviation. By celebrating her amazing story, we can inspire others to break through boundaries, chase their dreams, and change the world for the better,” said Ed Bolen, President and CEO of the National Business Aviation Association.

Stop by MedAire Booth 3400 for information to meet Joan and pick up a copy of this inspiring story.


Get your copy of One Life Lost, Millions Gained